CHC43015 Certificate IV
in Ageing Support
Course Description:
This qualification reflects the role of support workers who complete specialised tasks and functions in aged services; either in residential, home or community-based environments. Workers will take responsibility for their own outputs within defined organisation guidelines and maintain quality service delivery through the development, facilitation and review of individualised service planning and delivery.
Workers may be required to demonstrate leadership and have limited responsibility for the organisation and the quantity and quality of outputs of others within limited parameters.
To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency packaging rules can be found at the following link:

Course Information
There are no specific entry requirements as per the qualification details or training package. International learners entering this course at Allied Institute must meet the following entry requirements:
Age requirements
Learners must be a minimum age of 18 years or above at the time of course commencement.
Academic Requirements
Students may have had work and study experience if they have already completed a relevant qualification such as the CHC33015 Certificate III in Individual Support. Credit and/or RPL can be provided for those with existing skills and knowledge allowing such students to complete the course in a shorter timeframe.
English Language Requirements
To enter this qualification, applicants must also meet English Language Requirements – IELTS (Academic) overall score of 5.5 or TOEFL IBT 46 or Cambridge English Advanced (CAE) 162 or PTE Academic 42 or equivalent. English language competence can also be demonstrated through documented evidence of any of the following:
- Minimum five (5) years of study in English in Australia, Canada, New Zealand, Britain, America, North America or Ireland.
- Completed in Australia in English a substantial component (at least 50%) of a qualification at AQF level 4 or higher.
- Successfully completed in Australia in English the Senior Secondary Certificate of Education.
- Completed a recognised ELICOS program and achieved an English Proficiency level of upper intermediate or equivalent.
Applicants without the documented evidence to demonstrate the required English language competence may undertake the Language Literacy and Numeracy (LLN) test online to achieve a result of ACSF level 3 to meet Allied Institute’s English Language entry requirement.
DHA requirements:
Applicants must also provide documentation according to Department of Home Affair requirements. For further information on student visa assessment level and documentation, visit Department of Home Affairs’ website at: https://www.homeaffairs.gov.au/
Pre-training review
All international learners will undertake pre-training review to determine suitability for the course and student needs. The aim of the review is to identify their training needs through questions on previous education or training, relevance of the course to applicant, and relevant experience. The Pre-training review will also aim to identify any support needs and possible RPL opportunities.
Through pre-training review learner will demonstrate that they have necessary skills to successfully complete the course.
Allied Institute will identify any such barriers presented by learners during pre-training review and provide required support and reasonable adjustment where possible.
Language, Literacy and Numeracy (LLN) Assessment
All learners will be required to complete an LLN assessment prior to the commencement of the course. – it is a diagnostic process to identify if prospective student requires LLN support during study.
Hardware/Software requirements
Allied Institute will provide access of computers/laptops during classroom hours, however for learners to work on assessments, tasks and self-study all learners are expected to have access to a laptop or computer with windows operating system and office application like Microsoft word at their own cost.
Note: Some assessment tasks are completed using a computer and internet, and it is essential for the student to possess basic computer skills.
Physical requirements
Applicants will need to have physical attributes suitable for working in the health industry.
Note: A National Police check will be completed prior to attending practical placement.
Students who complete this course may wish to continue their education into CHC52015 Diploma of Community Services or a range of other community services qualifications.
Employment may include, but not limited to, Community Program Coordinator, Residential Care Worker, Support Worker (Community Services), Care supervisor, Accommodation Support Worker, Personal care worker, Personal caregiver, Assistant Hostel Supervisor, Personal care assistant, Residential care officer, Day Activity Worker, Care Team Leader.
Learners may apply for recognition of existing qualifications or skills, knowledge and experience (credit transfer or recognition of prior learning). The granting of course credit may affect course fees as well as the duration of the course.
This process is outlined in Allied Institute Student Enrolment & Induction Policy and Assessment Policy.
Units of competency
CORE UNITS
Unit Code | Unit Title |
---|---|
CHCADV001 | Facilitate the interests and rights of clients |
CHCAGE001 | Facilitate the empowerment of older people |
CHCAGE003* | Coordinate services for older people |
CHCAGE004* | Implement interventions with older people at risk |
CHCAGE005* | Provide support to people living with dementia |
CHCCCS006 | Facilitate individual service planning and delivery |
CHCCCS011* | Meet personal support needs |
CHCCCS023* | Support independence and wellbeing |
CHCCCS025 | Support relationships with carers and families |
CHCDIV001 | Work with diverse people |
CHCLEG003 | Manage legal and ethical compliance |
CHCPAL001 | Deliver care services using a palliative approach |
CHCPRP001 | Develop and maintain networks and collaborative partnerships |
HLTAAP001 | Recognise healthy body systems |
HLTWHS002 | Follow safe work practices for direct client care |
ELECTIVES
Unit Code | Unit Title |
---|---|
CHCAGE002* | Implement falls prevention strategies |
CHCCCS017 | Provide loss and grief support |
CHCCCS019 | Recognise and respond to crisis situations |
*Unit includes mandatory work placement component and will be covered in scheduled work placement hours at the end of each term.

Vocational placement
Allied Institute has a dedicated Placement Team who will make arrangements for your mandatory placement as part of this program.