Allied Institute

CHC52021-Diploma of

Community Services

Course Description:

This qualification reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities.

At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management.

Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.

To achieve this qualification, the candidate must have completed at least 200 hours of work as detailed in the Assessment Requirements of units of competency.

The skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

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Course Information

Units of competency


Unit CodeUnit Title
CHCLEG003Manage legal and ethical compliance
CHCDFV001Recognise and respond appropriately to domestic and family violence
HLTWHS003Maintain work health and safety
CHCCCS007Develop and implement service programs
CHCCSM013*Facilitate and review case management
CHCCCS019Recognise and respond to crisis situations
CHCDIV001Work with diverse people
CHCCCS004Assess coexisting needs
CHCDIV002Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCDEV005*Analyse impacts of sociological factors on clients in community work and services
CHCPRP003Reflect on and improve own professional practice
CHCMGT005Facilitate workplace debriefing and support processes


Unit CodeUnit Title
CHCCOM003Develop workplace communication strategies
CHCDIV003Manage and promote diversity
CHCCSM012Coordinate complex case requirements
CHCCCS003Increase the safety of individuals at risk of suicide
CHCCDE027Implement community development strategies
CHCCSL001Establish and confirm the counselling relationship
CHCDEV004Confirm developmental status
CHCFAM003Support people to improve relationships

*Mandatory WRP

Vocational placement

Allied Institute has a dedicated Placement Team who will make arrangements for your mandatory placement as part of this program.

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