CHC33021 – Certificate III in Individual Support

Course Overview

This qualification reflects the role of individuals in the community, home or residential care setting who work under supervision and delegation as a part of a multi-disciplinary team, following an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason.

These individuals take responsibility for their own outputs within the scope of their job role and delegation. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.

The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.

To achieve this qualification, the candidate must have completed at least 120 hours of work placement as detailed in the Assessment Requirements of the units of competency. The latest release of the qualification and packaging rules can be found at the following link:

Entry Requirements
Core Units
Elective Units
Intake Dates
RPL & Credit Transfer

Entry requirements

There are no specific entry requirements as per the qualification details or training package. International learners entering this course at Allied Institute must meet the following entry requirements:


Age requirements

Learners must be a minimum age of 18 years or above at the time of course commencement.


Academic Requirements

To enter this qualification, applicants should have successfully completed an Australian Year 10 (or an international secondary school year which is equivalent to Australian Year 10) with satisfactory results, OR successful completion of a recognised Foundation Studies program in Australia, OR successful completion of the international Baccalaureate Certificate, OR Successful completion of an Australian qualification of AQF level 3. An educational achievement which is greater than any of these is also suitable. e.g. successful completion of Australian Year 10.


English Language Requirements

To enter this qualification, applicants must also meet English Language Requirements – IELTS (Academic) overall score of 5.5 or TOEFL IBT 46 or Cambridge English Advanced (CAE) 162 or PTE Academic 42 or equivalent. English language competence can also be demonstrated through documented evidence of any of the following:

Minimum five (5) years of study in English in Australia, Canada, New Zealand, Britain, America, North America or Ireland.

Completed in Australia in English a substantial component (at least 50%) of a qualification at AQF level 4 or higher.

Successfully completed in Australia in English the Senior Secondary Certificate of Education.

Completed a recognised ELICOS program and achieved an English Proficiency level of upper intermediate or equivalent.

Applicants without the documented evidence to demonstrate the required English language competence may undertake the Language Literacy and Numeracy (LLN) test online to achieve a result of ACSF level 3 to meet Allied Institute’s English Language entry requirement.


DHA requirements:

Applicants must also provide documentation according to Department of Home Affair requirements. For further information on student visa assessment level and documentation, visit Department of Home Affairs’ website at:


Pre-training review

All international learners will undertake pre-training review to determine suitability for the course and student needs. The aim of the review is to identify their training needs through questions on previous education or training, relevance of the course to applicant, and relevant experience. The Pre-training review will also aim to identify any support needs and possible RPL opportunities.

Through pre-training review learner will demonstrate that they have necessary skills to successfully complete the course.

Allied Institute will identify any such barriers presented by learners during pre-training review and provide required support and reasonable adjustment where possible.


Language, Literacy and Numeracy (LLN) Assessment

All learners will be required to complete an LLN assessment prior to the commencement of the course. – it is a diagnostic process to identify if prospective student requires LLN support during study.


Hardware/Software requirements

Allied Institute will provide access of computers/laptops during classroom hours, however for learners to work on assessments, tasks and self-study all learners are expected to have access to a laptop or computer with windows operating system and office application like Microsoft word at their own cost.

Note: Some assessment tasks are completed using a computer and internet, and it is essential for the student to possess basic computer skills.


Physical requirements

Applicants will need to have physical attributes suitable for working in the health industry.

Note: A National Police check will be completed prior to attending practical placement.

Core Units

9 Units
Unit Code
Unit Title
Work with diverse people
Follow safe work practices for direct client care
Recognise healthy body systems
Work legally and ethically
Communicate and work in health or community services
Provide individualised support
Facilitate the empowerment of people receiving support
Support independence and wellbeing
Apply basic principles and practices of infection prevention and control
*Unit includes mandatory work placement component and will be covered in scheduled work placement hours at the end of each term.

Elective units

6 Units
Unit Code
Unit Title
Work effectively in aged care​
Provide support to people living with dementia​
Deliver care services using a palliative approach​
Support relationships with carer and family​
Support Group Activities​
Recognise and report risk of falls​
*Unit includes mandatory work placement component and will be covered in scheduled work placement hours at the end of each term.​

Intake Dates 2024

08th January

12nd February

08th April

13th May

08th July

12nd August

07th October

11th November

For further enquiries please enquire with our marketing team.

RPL & Credit Transfer

Learners may be able to reduce the number of units to be studied in their chosen course by measuring skills acquired through work, life experiences or qualifications obtained from formal studies or training ( RPL- Recognition of Prior Learning, or Credit Transfer). The granting of course credit may affect course fees as well as the duration of the course.

This process is outlined in Allied Institute Student Enrolment & Induction Policy and Assessment Policy.

If students have previously completed a unit with the same unit code or unit title as in the student’s new course, students may be eligible for a Credit Transfer and students may not have to repeat that unit. Students will need to complete a credit transfer application form and provide a certified copy of the transcript of the statement of attainment. There is a fee for this process. Applications for credit transfer must be made prior to the commencement of the course.

Students may apply for Recognition of Prior Learning (RPL) if they can demonstrate that their work and life experiences match one or more of the units in which they have enrolled. They must be able to demonstrate that they have achieved the skills and knowledge equivalent to the learning outcomes of the unit/s. Evidence that demonstrates this achievement may be through a portfolio of evidence. Applications for RPL must be made prior to the commencement of the course – please speak with the Student Support Officer if you wish to apply. There is a fee for consideration of RPL applications.

Qualification Pathways

Students who complete this course may wish to continue their education into:

Why study this course?

Career Opportunities in the Growing Healthcare Sector​
As the demand for qualified healthcare professionals continues to grow, this certification equips you with the fundamental skills needed to provide individualised care and support to those in need.​
Hands-On Practical Training​
This program typically includes practical experiences, simulations, and work placements, allowing you to apply your skills in real-world scenarios.​
Global Relevance and Career Mobility​
The skills acquired through this certification are not limited to a specific geographical location, making it globally relevant. With an internationally recognized qualification, you gain the flexibility to explore career opportunities not only within your local community but also on a global scale.​
Job Roles

Employment may include, but not limited to:

Senior Personal Care Assistant, Care assistant, Accommodation Support Worker, Residential Support Worker, Community Access Coordinator, Community care worker, Community House Worker, Residential Care Worker, Food Services Deliverer, Transport Support Worker, In-Home Respite Worker, Disability Service Officer, Care Worker, Client Assistant, School Support Officer (Disability), Family Support Worker, Care Service Employee, Planned activity assistant, Residential aide, Field Officer (Community Services), Nurse’s Aide, Home care assistant.

The lecturers here are so friendly and very knowledgeable, and also the friends, my classmates, they are from different countries, different cultures. I really love to engage with them.
Vimishi Gamage
Certificate III in Individual Support -Student

Course Information

Cricos Code:
Mode Of Delivery:
52 weeks (inc. holidays)
Work Based Training:
120 hours of work placement
Tuition Fee:
$10,000 AUD
Enrolment Fee:
$250 AUD
Next Intake:
May 2024

Looking for answers?

Explore our FAQs section for comprehensive information on how to navigate through the application process.